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Flexible Web Hosting in Thailand with English and Thai Support

We provide flexible, managed website hosting in Thailand on private cloud servers, with free SSL, daily backups, clear communication and transparent pricing. Need ongoing fixes and updates too? See our website maintenance and support service.

For more detailed information on our Website Hosting services and results, request our company profile below.

Request a quotation

Answer four quick questions and we’ll come back with a tailored proposal within one working day.

What we offer

Managed hosting built for speed and uptime

Affordable Annual Hosting Plans

Cost-effective annual WordPress hosting plans designed for business websites, with clear pricing and no hidden extras.

Secure SFTP Access

Full SFTP access for technical teams or developers who require direct access to website files.

Expert Website Support

Ongoing support from experienced developers, handling updates, fixes, and technical requests through a structured support system.

Development-Only Support Hours

Flexible support for clients who host elsewhere but require ongoing developer support without hosting.

Free SSL and Daily Backups

Every site includes a free SSL certificate and automated daily backups, so your website stays secure and recoverable.

English and Thai Support

Our team supports you in both English and Thai, so any hosting issues are resolved quickly and clearly.

Reviews

What our clients say
on Google

Phoenix Media
5.0★★★★★Google Reviews
Verified reviews from our Google Business Profile
P
Perry Rossetti13 reviews
★★★★★

We worked with Rob and his team at Phoenix Media over the summer to generate additional leads for our business. As we had little knowledge of digital marketing, they took the time to explain the process clearly and guided us through each…

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M
Michael Bridge4 reviews
★★★★★

We used Phoenix Media for all our online marketing and design work for our new show Broadway in Bangkok…unplugged which we produced at the Aksra Theatre in November 2019. Have to say I do not know a lot about online marketing, however Rob…

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A
Amanda Kwok1 review
★★★★★

Fern and Tiw were our main points of contact at Phoenix Media, and they were immensely helpful to maintaining our Thai language website, including all the product pages and blog pages. This was despite the challenges of technical language and the unusual terms we often used. Communication was also no issue.

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F
First Fertility PGS CenterLocal Guide · 21 reviews
★★★★★

We have been working with Phoenix Media for the past 12 months, we are very happy with the performance and service from Rob and the team…

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Y
Yindee Europe1 review
★★★★★

I have been working with Rob and the team at Phoenix Media for my new E-Commerce business, their support and technical knowledge is excellent. Tom - Zelodo

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K
Kathleen James11 reviews
★★★★★

I needed help and Robert from their team was extremely responsive and helpful in answering all of my questions and guiding me through our new paid media campaign. If you need help with your marketing, this is the place to go! Thanks again, Robert :)

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View all reviews
on Google

What you get

What's included

Hosting

  • Annual WordPress Hosting

    Reliable annual hosting designed for business WordPress websites.

  • Free SSL Certificate

    SSL included for secure, trusted connections.

  • Daily Website Backups

    Automated daily backups for peace of mind.

  • Secure SFTP Access

    Direct file access for your technical team where required.

  • Singapore-Based Servers

    Servers located in Singapore for reliable regional performance.

Support

  • Developer Support Hours

    Standard development and support work charged at THB 1,000 per hour, with no hidden costs.

  • Ticketing & CRM System

    All requests managed through our bespoke ticketing and CRM system, tracked and prioritised.

  • Updates & Fixes

    Updates, fixes, and general technical requests handled by experienced developers.

  • WordPress Expertise

    Support for standard WordPress development through to more complex technical tasks.

  • Development-Only Option

    Support available even if your website is hosted elsewhere.

*Email hosting is not provided as part of our website hosting services.

**Websites with large databases, media libraries, or storage requirements may require additional storage, available for an added fee.

How we start

Website Hosting Migration Process

If you're moving from an existing hosting provider, we offer website transfers free of charge. We handle the entire process on your behalf, ensuring minimal downtime and confirming the migrated site functions and displays correctly before and after going live.

Managed hosting dashboard showing 99.98% uptime and a resolved support ticket
Step 1

Access & Website Review

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We obtain access to the existing website and hosting environment and review database size, file usage, and overall site structure.

Step 2

Staging Environment & Migration

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A staging environment is created on our server and the website is migrated for testing and preparation.

Step 3

Staging Testing & Validation

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The website is tested on staging to check functionality, performance, and compatibility before going live.

Step 4

Domain Update & Go-Live

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Domain or DNS settings are updated to point to the new hosting environment and the website is made live.

Step 5

Final Live Checks

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Final checks are completed on the live site to confirm everything is running correctly.

The Phoenix difference

Why choose Phoenix Media
to host & manage your website?

English and Thai Support

Our developers can support you or your internal team in both English and Thai, ensuring clear communication and faster issue resolution.

Clear and Affordable Pricing

Standard development and support work is charged at THB 1,000 per hour, with no hidden costs or bundled commitments.

Experienced Development Team

Developers experienced in standard WordPress development as well as more complex technical tasks, supporting a wide range of requirements.

Structured Support & Ticketing

All support requests are managed through our bespoke ticketing and CRM system, ensuring issues are tracked, prioritised, and handled efficiently.

Secure and Reliable Hosting

Hosting includes a free SSL certificate, daily website backups, and servers located in Singapore for reliable performance and regional stability.

Case studies

Our Work

View a selection of our recent website and digital marketing campaigns.

All Case Studies

Start a Project

Let's build something that performs

We design, support, and market websites for international businesses in Thailand and abroad. Flexible, affordable, and easy to work with.

Get started

FAQ

Frequently Asked Questions

Get quick answers to common queries in our FAQs.

Do you use shared or private hosting?+
We use private cloud servers running the latest version of Ubuntu.
Do you offer short-term hosting (e.g. 3 or 6 months)?+
Our standard package is 12 months, but if you only need short-term hosting we can likely accommodate that.
How frequently can I get reports?+
We provide monthly summaries as standard. Clients also have access to a live dashboard to view their data anytime. For campaigns that conclude before a month is up, we can provide a summary upon completion.

Company Profile

Request our Company Profile

For more detailed information on our services and results, request our company profile below.

Phoenix Media printed company profile booklet