Patient lounge at First Fertility PGS clinic in Bangkok

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First Fertility Grows Patient Enquiries with Compliant Search Marketing

Thirty-plus enquiries a month from four countries, achieved within the strict advertising guidelines that govern fertility treatment.

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Overview

First Fertility is an IVF treatment clinic with centres in Bangkok and Phnom Penh, serving patients from across the region.

The clinic wanted to increase enquiries from India, Hong Kong, Australia and Thailand, whilst conforming to the strict advertising guidelines that apply to fertility services.

First Fertility doctor presenting an embryo transfer training session

The Challenge

Fertility treatment is one of the most restricted categories in digital advertising, with platform policies limiting how services can be described and promoted.

The campaigns had to generate enquiries across four very different markets without ever stepping outside those guidelines, the same constraint we work within across our healthcare clients.

Reception floor of the First Fertility PGS clinic in Bangkok

The Approach

To satisfy platform policies we created a new landing page and URL, purpose-built to conform with advertising guidelines.

For Google Ads we carefully wrote ad descriptions and targeted the relevant keywords for each region. For local enquiries we ran a content-driven SEO campaign alongside the ads.

The numbers

Key Results

Enquiries per month
30+
Cost per enquiry
Under ฿500
Keywords in top 5
80%
Laboratory technician handling samples in a branded First Fertility lab coat
First Fertility embryologist preparing samples beside the centrifuge
Couple holding their newborn baby after successful fertility treatment

The Results

The clinic achieved more than 30 enquiries each month, with an average cost per enquiry under 500 THB.

On the organic side, 80% of the target keywords reached the top five positions on Google, driving a 35% increase in organic traffic.

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